Role of the Mediator:
1. Guide the process.
2. Set the agenda.
3. Answer questions.
4. Explain options.
5. Explore solutions.
Role of the Parties:
1. Ask questions.
2. Set an agenda.
3. Gather and exchange information.
4. Propose options.
5. Evaluate suggestions.
6. Consider solutions.
7. Share ideas.
8. Adopt reasonable proposals.
9. Continue to dialogue.
10. Complete the process.
Questions to Discuss Before Mediation Begins:
1. What are your thoughts about what we need to do here today?
2. What do you both agree should be the first two topics we discuss?
3. If you have any questions regarding either topic.
4. Who would like to go first?